Policies
- Shipping - All orders will be shipped by USPS unless started otherwise. Countrywide shipping is 2/3 business days and you’ll receive an email with the tracking number for your package, as soon as it’s shipped.
- Exchange/Returns - We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. We thoroughly inspect all hair before shipment in order to ensure consistency and quality. Due to health regulations, hygiene concerns and the nature of the product, we currently are not accepting returns
- Lost Orders - In the case you have tracked your package and there is a discrepancy in delivery information or it has been lost in transit please contact us by email immediately. We will contact USPS right away and initiate a trace for your package and have them start an investigation. This investigation can take up to 8-10 business days but we cannot control how long it may take. If the product comes returned to us as undeliverable, we will contact you and re-ship the item at our expense depending on the situation.